Terms of Service¶

1. Introduction¶

Scope¶

These Terms of Service ("Terms") are effective for all services provided by TurboAI Cloud (" TurboAI Cloud ," "we," "the Company") to users ("User," "you"), covering websites, hardware, software, cloud computing services, etc., regardless of whether you are an individual or representing a company or team.

Acceptance of Terms¶

Your use of the services indicates that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the services. TurboAI Cloud reserves the right to modify these Terms at any time. The modified Terms will be published on the website and will take effect 10 days after publication. Your continued use of the services constitutes acceptance of the modified Terms.

Account Creation and Use¶

When creating an account or using the services, you must provide accurate and truthful information and ensure that your actions comply with applicable laws and these Terms. You are responsible for all activities under your account and must not disclose or share your account credentials with third parties. If you discover security vulnerabilities or unauthorized use, you should notify us immediately.

Modification, Suspension, and Termination of Services¶

TurboAI Cloud reserves the right to modify, suspend, or terminate the services (in whole or in part) at any time, with or without prior notice. TurboAI Cloud shall not be held liable for such actions but will make efforts to safeguard your data. You may cancel or delete your account at any time but will be responsible for any service usage fees incurred.

2. Service Content¶

(a) Rules for Using the Service¶

Legal Use: You must comply with all applicable laws, regulations, and these Terms when using the services. The services must not be used for any illegal, infringing, fraudulent, threatening, defamatory, obscene, or otherwise unethical purposes.

Security and Interference: You must not disrupt, interfere with, or compromise the security and integrity of the services or related systems. This includes unauthorized access, probing, scanning, testing, infiltration, or distribution of viruses, malware, or harmful code. Network monitoring, traffic hijacking, denial-of-service attacks, or any actions that disrupt service operations are prohibited.

Specific Prohibited Actions: Use of the services for cryptocurrency mining, supporting high-risk activities (e.g., nuclear facilities, air traffic control, life support systems), sending spam or unsolicited electronic communications, violating export laws, or any other actions against these Terms are prohibited.

Compliance with Platform Guidelines: You must adhere to the platform guidelines issued by TurboAI Cloud , ensuring that neither you nor your users engage in violations such as reselling, leasing, distributing services beyond authorized limits, copying, modifying, reverse engineering, or creating derivative works, engaging in unethical activities, or submitting sensitive personal data or infringing intellectual property.

(b) Provision and Support of Services¶

Provision of Services: TurboAI Cloud will provide services as per these Terms and any applicable orders, including computing resources, storage, network services, software applications, etc. Detailed descriptions of services and features are found in the service documentation.

Service Level Agreement (SLA): If applicable, TurboAI Cloud will offer an SLA outlining service availability and performance metrics. If the SLA is not met, you may be entitled to compensation, as specified in the SLA.

Technical Support: TurboAI Cloud will provide technical support to help you resolve issues encountered while using the services. The mode and response time of support depend on the type and level of service, as detailed in the service documentation or support policy.

© Data Processing and Privacy¶

Ownership of Data: You retain all rights, ownership, and interest in data submitted, uploaded, or generated through the services (“User Data”). TurboAI Cloud will only use, store, process, and protect your User Data as described in these Terms and the privacy policy.

License for Data Processing: You grant TurboAI Cloud a limited, non-exclusive, non-transferable license (unless otherwise specified in these Terms) to use, store, process, transmit, and display your User Data for the purpose of providing the services and fulfilling these Terms. TurboAI Cloud will implement reasonable security measures but does not guarantee absolute security.

Privacy Policy: TurboAI Cloud ’s privacy policy outlines how your personal information and User Data are collected, used, stored, protected, and shared. By using the services, you agree to the terms of the privacy policy, which can be reviewed on the TurboAI Cloud website.

(d) Intellectual Property¶

** TurboAI Cloud Intellectual Property**: The services, related documentation, software, trademarks, logos, and other intellectual property are owned by TurboAI Cloud . You must not copy, modify, distribute, sublicense, or use any of these materials without written permission from TurboAI Cloud .

Feedback and Licensing: If you provide feedback or suggestions related to the services (“Feedback”), you grant TurboAI Cloud a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use such Feedback for service improvement or other purposes.

Open-Source Software (if applicable): If the services include open-source software, its use is subject to the terms of the applicable open-source licenses. You must comply with these licenses and ensure usage aligns with legal and these Terms’ requirements.

3. Fees and Payment¶

(a) Fee Structure¶

Service Fees: You must pay the applicable fees for using the services, which depend on the type of service, usage volume, subscription term, etc., as outlined in the orders or service documentation.

Other Charges: In addition to service fees, you may be required to pay taxes, duties, processing fees, late payment interest, and other charges as determined by applicable laws and actual circumstances.

(b) Payment Methods and Deadlines¶

Payment Methods: You must select a payment method accepted by TurboAI Cloud , such as credit card, bank transfer, electronic payment, etc., and ensure the accuracy and validity of the payment information, updating it as needed.

Payment Deadlines: Fees must be paid within the specified deadlines. Late payments may result in service suspension, termination, or late payment interest. The specific payment deadlines are indicated on the order or invoice; if not specified, payments are typically due within a certain period after the invoice date.

© Fee Adjustments and Refunds¶

Fee Adjustments: TurboAI Cloud reserves the right to adjust service fees with prior notice, taking into account market conditions, cost changes, etc. Adjusted fees will take effect as stated in the notification.

Refund Policy: The refund policy varies depending on the type of service and specific circumstances. Generally, eligible refunds will be processed within a certain period after the request is received but may exclude fees for used services, customized services, equipment or software depreciation, etc. Full policies can be reviewed on the website or by contacting customer support.

4. Confidentiality¶

Definition of Confidential Information¶

Confidential and proprietary information disclosed by either party under these Terms (“Confidential Information”), including technical data, trade secrets, customer data, financial information, service plans, and strategies, must be kept confidential.

Obligations of Confidentiality¶

Both parties agree to maintain the confidentiality of such information and not disclose or use it without the disclosing party’s written consent or as required by law. The receiving party must take reasonable steps to protect its security and prevent unauthorized access, use, or disclosure.

Duration of Confidentiality¶

Confidentiality obligations take effect from the date of disclosure and continue beyond the termination or expiration of these Terms for a period determined by the nature of the Confidential Information and legal requirements.

5. Indemnity¶

User Indemnity¶

You agree to indemnify and hold harmless TurboAI Cloud and its directors, officers, employees, agents, and service providers from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from your breach of these Terms, use of the services, or provided User Data.

** TurboAI Cloud Indemnity**¶

TurboAI Cloud , to the extent permitted by applicable law, will indemnify you for claims resulting from service infringement on third-party intellectual property or other legal rights, provided you comply with these Terms and service usage rules. TurboAI Cloud is not responsible for claims arising from your actions, User Data, or the combination with third-party products or services.

6. Disclaimer¶

Services Provided "As-Is"¶

The services are provided on an “as-is” and “as-available” basis, without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, non-infringement, uninterrupted access, or error-free operations.

No Guarantees on Performance¶

TurboAI Cloud does not guarantee that the services will meet your requirements, ensure performance, availability, security, or error correction, or that the services will be uninterrupted or free from interference. The use of the services and resulting outcomes are not guaranteed to match expectations.

Assumption of Risk¶

You use the services at your own risk. TurboAI Cloud is not responsible for direct, indirect, incidental, special, punitive, or consequential damages resulting from service use, including data loss, profit loss, business interruption, or equipment damage, even if TurboAI Cloud has been informed of the possibility of such damages.

7. Limitation of Liability¶

Cap on Liability¶

In no event shall TurboAI Cloud ’s total liability for all claims arising out of or relating to these Terms or the services exceed the amount you have paid for the services in the past twelve months, unless otherwise required by applicable law.

Exclusion of Indirect and Consequential Damages¶

TurboAI Cloud shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from the services, including but not limited to loss of profits, data loss, business interruption, or loss of use, whether in contract, tort, negligence, or any other legal theory, even if TurboAI Cloud has been advised of the possibility of such damages.

8. Term and Termination¶

(a) Term of the Agreement¶

Effective Date: These Terms become effective from the date you register to use the services or accept these Terms, whichever is applicable.

Duration: These Terms remain in effect until terminated as outlined. If applicable, the subscription or service use period is defined in the order of service documentation. Upon expiration, if neither party has terminated the agreement, the Terms will automatically be renewed for the same period or as mutually agreed.

(b) Grounds for Termination¶

User Termination: You may terminate these Terms and the services at any time by sending a termination notice as specified in these Terms. After termination, you must stop using the services and return or delete relevant data and materials as requested by TurboAI Cloud .

** TurboAI Cloud Termination**: TurboAI Cloud has the right to terminate these Terms and the services if:

• You violate the provisions of these Terms and fail to correct the breach within a specified period after receiving a notice.
• Your actions or service use harm or threaten TurboAI Cloud or other users.
• Your account presents security risks or unauthorized use.
• You cease operations, go bankrupt, enter liquidation, or experience an event that affects your ability to fulfill these Terms.
• Legal or regulatory changes prevent TurboAI Cloud from continuing to provide the services.

© Consequences of Termination¶

End of Rights and Obligations: Upon termination, all rights and obligations under these Terms cease immediately, except for provisions that are explicitly stated to remain effective post-termination.

Data Handling: TurboAI Cloud may retain or delete your User Data according to legal requirements and its data retention policy. You should back up any necessary data before termination, as TurboAI Cloud is not responsible for data deletion or retention.

Fee Settlement: You must pay all outstanding amounts after termination. TurboAI Cloud reserves the right to deduct any payable fees or compensation amounts. If you have prepaid fees but services remain incomplete, TurboAI Cloud will refund based on actual circumstances, potentially deducting incurred costs or fees.

9. Miscellaneous¶

(a) Governing Law and Dispute Resolution¶

Governing Law: These Terms are governed by the laws of [specific jurisdiction], without regard to conflict of law principles.

Dispute Resolution: The parties agree to first seek to resolve any disputes arising from these Terms through amicable negotiation. If unsuccessful, either party may pursue litigation or arbitration as specified, depending on the circumstances.

(b) Notices¶

Method of Notification: Notifications between the parties must be in written form and can be sent via email, mail, fax, or other recognized methods. The date of notification is the date it is sent, with emails sent to the address provided during service registration and mail sent to the address specified in these Terms.

Change of Address: Any change in notification address must be communicated in advance to the other party, taking effect upon delivery of notice.

© Assignment¶

Restriction on User Assignment: You may not assign your rights or obligations under these Terms without TurboAI Cloud ’s written consent.

** TurboAI Cloud ’s Right to Assign**: TurboAI Cloud may transfer its rights and obligations under these Terms to affiliates, partners, or other third parties without notifying you, provided the transferee assumes equivalent responsibilities and obligations.

(d) Amendments¶

Right to Amend: TurboAI Cloud reserves the right to amend these Terms when necessary. Amended Terms will be published on the website and will take effect 10 days after posting. Continued use of the services constitutes acceptance of the amended Terms; if you do not agree, you should stop using the services.

Amendment Notice: TurboAI Cloud will make reasonable efforts to notify you of amendments to these Terms through various means, including website notices, emails, or service interface notifications. It is your responsibility to regularly check for updates to ensure compliance with the latest Terms.

(e) Severability¶

If any part of these Terms is deemed invalid or unenforceable, it should be interpreted or modified to the extent legally permissible to reflect the parties' original intent. The remaining sections will continue in full force and effect.

(f) Entire Agreement¶

These Terms constitute the complete and exclusive agreement between the parties regarding the services and replace any prior oral or written agreements, discussions, representations, or warranties related to the services. Except as explicitly stated in these Terms, no other agreements, commitments, or guarantees exist between the parties.

(g) Waiver¶

Failure or delay by either party in exercising any right or remedy under these Terms does not constitute a waiver of that right or remedy and does not preclude future exercise of that right or remedy. Any waiver of these Terms must be in writing and signed by an authorized representative of the waiving party to be effective.

(h) Export Control and Compliance¶

Compliance with Laws: You must comply strictly with all applicable export control, trade sanctions, and related laws and regulations, including but not limited to those of the United States and other jurisdictions. The services must not be used for any purposes that violate export control or sanctions laws, nor provided to restricted countries, entities, or individuals.

User Assurance: You affirm that you and your users are not located in restricted countries or regions, do not participate in illegal activities (e.g., terrorism, money laundering, drug trafficking, human trafficking), and have the legal right to use the services while adhering to applicable laws. If you violate export control or compliance requirements, TurboAI Cloud may immediately suspend or terminate the services and take other necessary measures to ensure legal compliance.

(i) Anti-Bribery and Anti-Corruption¶

Commitment to Compliance: Both parties agree to adhere strictly to all applicable anti-bribery and anti-corruption laws, including but not limited to the U.S. Foreign Corrupt Practices Act and similar laws of other jurisdictions.

Prohibited Conduct: Neither party shall directly or indirectly offer, promise, authorize, or give any improper financial or other advantage to any government official, public servant, political party, or candidate to secure or retain business, influence decisions, or obtain an improper advantage.

Reporting Obligation: If either party becomes aware of or suspects that the other party or its employees, agents, or representatives have engaged in conduct violating anti-bribery or anti-corruption laws, they must promptly inform the other party. Both parties shall cooperate fully with relevant investigations and take necessary corrective measures.

(j) Data Security and Protection¶

Security Measures: TurboAI Cloud will implement reasonable technical and organizational measures to safeguard the security and integrity of the services and prevent unauthorized access, use, disclosure, modification, or destruction of user data. However, you acknowledge that despite these measures, data security risks remain, and you are responsible for taking appropriate steps to protect your data, such as setting strong passwords and regularly backing up data.

Breach Notification: If TurboAI Cloud becomes aware of any data breach, loss, or other security incident involving your data, you will be notified within a reasonable timeframe. The notification will include the nature of the security incident, its scope, actions taken, and recommendations for mitigating the impact. TurboAI Cloud is not liable for any damage resulting from data security incidents, except when caused by its willful misconduct or gross negligence.

(k) Third-Party Services and Links¶

Third-Party Services: The services may include or involve third-party services, products, software, or content (“Third-Party Services”). When using Third-Party Services, you must adhere to the third-party terms and privacy policies. TurboAI Cloud does not guarantee the quality, performance, availability, or legality of Third-Party Services and is not responsible for any damage resulting from their use.

Third-Party Links: The services may contain links to third-party websites or resources. These links are provided solely for user convenience, and TurboAI Cloud does not control, endorse, or guarantee the content, accuracy, safety, or legality of these third-party websites or resources. Accessing them is at your own risk, and TurboAI Cloud is not liable for any damages resulting from such access.